What We Collect and Why
When you open an account, we collect your name, contact details, and the payment method you choose — bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and stored against your account. We also collect device and session
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data: your browser type, IP address, and the pages you visit. This helps us detect unusual login attempts and keep your wallet secure. We do not collect your mobile banking PIN or full card numbers — those stay inside your payment app. Cookies track your session
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so you stay logged in across pages; you can clear them at any time from your browser settings. Data collected through local payment rails like bKash and Nagad is processed in line with the terms of those services. Your data is held only as long as
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your account is active or as required under applicable law. If you close your account, we retain transaction records for the period required by financial regulations, then delete the rest. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.